Privacy Policy

Traffic Science, Inc DBA ResultFlow ("Company", "us", "we", or "our") operates websites (the “Service”). The Service includes, but is not limited to, the website located at https://www.resultflow.com, https://blog.resultflow.com, and others as designated by Company.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from the Service.

Definitions

• Service: Refers to the websites operated by the Company, including https://www.resultflow.com and others.
• Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• Non-Personal Data: Information of a type or form that does not permit direct identification of or association with an individual.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
• Cookies: Small pieces of data stored on your device (computer or mobile device).

Data Controller

The Company is a Data Controller of your Personal Data, meaning we determine the purposes and means of processing your personal information.

Data Processors (or Service Providers)

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"). These parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Types of Data Collected

Personal Data

We may collect personally identifiable information such as:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and used, such as:

• Your IP address
• Browser type and version
• The pages you visit
• The time and date of your visit
• Time spent on those pages
• Unique device identifiers and other diagnostic data

Location Data

We do not collect any location data.

Cookies

We use cookies and similar tracking technologies to track activity on the Service. You can configure your browser to refuse cookies, but portions of the Service will not function properly without them.

Use of Data

The Company uses the collected data for the following purposes:

• To provide and maintain the Service
• To improve your experience
• To notify you about changes
• To provide customer support
• To gather analysis for improving the Service
• To monitor usage
• To detect, prevent, and address technical issues

Retention of Data

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Upon your cessation of Service, ALL personally identifiable information is deleted from the Service except purchase transaction history which is maintained for a minimum of five years

Transfer of Data

Your information will be stored on AWS infrastructure in the US East region. By submitting your information, you agree to that transfer.

Requesting Deletion of Your Data

The only Personal Data we collect is (a) financial transaction data required by law or regulation and (b) configuration and usage information required in the operation of the Service.

Financial transaction information is always retained for a minimum of five years and will not be deleted irrespective of customer request.

The only means available to delete the rest of Personal Data that we collect is to request cessation of the Service, which automatically deletes all non-financial Personal Data.

Disclosure of Data

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent wrongdoing
• Protect the personal safety of users or the public
• Protect against legal liability

Security of Data

We strive to protect your data but cannot guarantee its absolute security.

Do Not Track Signals

We do not support Do Not Track (DNT) browser settings.

Your Data Protection Rights

As the Company has no legal nexus with the EU, the GDPR does not apply. However, if you have concerns about how your data is processed, please contact us at the email below.

Service Providers

We may employ third-party companies and individuals to facilitate our Service. These parties have access to your Personal Data only to perform their tasks and are obligated not to disclose it.